Are you passionate about golf and eager to lead operations at a nationally acclaimed private country club? Are you a well-rounded leader who can drive member, employee, and guest satisfaction to new heights? Do you have what it takes to uphold a legacy of fun, family, friendliness?   The grass IS greener here at The Country Club at DC Ranch!   The Director of Golf Operations is responsible for the efficient and successful management of all golf-related activities and services at the Club. This includes overseeing golf course operations, golf shop management, golf tournaments, staff supervision, member and guest relations, and financial performance. The Director is also expected to work cooperatively & closely with Golf Course Maintenance as well as with other departments when necessary. This is a Full time, Exempt position and will report directly to the General Manager/COO. This position will supervise the following: Director of Golf Instruction, Buyer/Merchandiser, Golf Professionals, Assistant Golf Professionals, and the Member Service Staff.   Why The Country Club at DC Ranch? The Country Club at DC Ranch is a member-owned, nationally acclaimed private golf and country club poised prominently near the McDowell Mountains that features a championship caliber golf course displaying the design artistry of Tom Lehman and John Fought, a stunning 45,000 square-foot Ranch Hacienda Clubhouse, six tennis courts, pool complex and fully appointed fitness facility. The Country Club at DC Ranch embodies an exclusive desert lifestyle – its vibrancy and warmth welcome members, their family and guests and the Club heralds its Mission Statement, as follows: Through exceptional hospitality, The Country Club at DC Ranch is committed to building tradition and dedicated to being the pre-eminent southwest lifestyle club by creating a legacy of fun, family and friendliness.   Benefits we offer: Health, Vision, Dental insurance (Full-time) Pet insurance, Pet Discount Program (Yes, we care about your fur baby(ies)! AND this is for ALL employees) Discounted Life Time Membership Matching 401k Employee Assistance Program Paid Holidays, Vacation, and Sick Time Employee Retail Discounts Golf Privileges Referral Program Complimentary lunch during shift Employee Scholarship Fund (up to $10,000 for you and your dependents) Growth Opportunities & more!   Qualifications to join our team: • Minimum 5 years of experience as a Director of Golf Operations or similar role required, preferably in a private country club • Bachelor's degree in Golf Course Management, Business Administration, or a related field (or equivalent experience) preferred. • PGA (Professional Golfers' Association) membership and certification required. • Must be PGA Class A. • Maintain PGA of America membership in good standing in an active classification. • Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations. • Knowledge of golf industry trends and best practices. Remain up-to-date on customer relationship management tactics and strategies.  • Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees. • Self-motivated, service and customer focused attitude. • Strong leadership, communication, and interpersonal skills. Key Responsibilities: • Schedule and manage tee times, oversee the Foretees reservation system and any other required closures, renovations, or maintenance. • Track and verify all rounds of golf which includes guest fees, cart fees, bag storage, handicap fees, and other charges necessary, and facilitate accurate accounting and recordkeeping in Jonas. • Responsible for training and execution of exceptional service from member & guest arrival, experience on the course with well stocked cart and amenities, to cleaning clubs after rounds and any service recovery follow up. • Oversee golf car fleet while ensuring proper maintenance and recordkeeping. • Organize and execute golf tournaments, member events, group play and outings. • Coordinate with the food and beverage department for catering and event logistics. • Handle tournament registration, scoring, and prize distribution. • Oversee the operations of practice facility. • Responsible for effective, timely and well written communications from Golf Operations to Membership. Must include Director of Membership, Marketing and Communication in any and all pertinent communication to ensure proper proofing and brand standards. • Provide professional Club Repair, Club Fitting Services and Demo Days. • Ensure the proper storage, safety, and cleaning of golf equipment, including rental and demo clubs. • Play golf with a variety of members and/or guests as time permits. • Administer the Rules of Golf (ie. Pace of Play, access to the Tee, etc.) and educate staff. • Promote and provide Rules of Golf workshops for the membership and any other Member Compliance Issues. Oversee the Golf Shop, including inventory management, retail sales, and customer service, and develop and implement pricing strategies and promotions in conjunction with Buyer / Merchandiser. • Recruit, train, and supervise golf professionals, member services, retail assistants, in addition to conducting performance evaluations, providing feedback, and accurately maintaining payroll. • Ensure team adheres to club policies and procedures. • Develop, provide, and oversee an enhanced golf instruction program offering individual and group clinics for all levels. Ensure that the services of a well-trained staff of professional instructors are available where required. • Focus on programs for men, women, families, seniors, and juniors. • Assist with the training of the golf professional staff in regard to player development and encourage their participation. • Oversee the administration of the golf handicap program along with the Handicap Committee Chair. • Provide guidance and support to the Golf and Greens Advisory Committee. • Attend applicable committee meetings and management, and staff meetings when requested (Golf Advisory Committee, Greens and Grounds Advisory Committee and Golf Handicap Committee.) • Assist in the development and preparation of budgets, including forecasting and review of all golf operations revenues and expenses on a daily, weekly, monthly, and annual basis.    Please apply directly through our website at https://www.ccdcranch.com/public/career-opportunities

Are you a proactive leader who thrives on ensuring high levels of member, guest and team satisfaction? Are you ready to set the stage for your growth into a General Manager/COO role? Do you have what it takes to uphold the legacy of fun, family, friendliness?   The grass IS greener here at The Country Club at DC Ranch!   The Director of Clubhouse Operations plays a pivotal role in creating a welcoming and enjoyable environment for members and guests, ensuring that the clubhouse operates smoothly and delivers exceptional experiences across various events and daily operations. This person is responsible for hitting multiple department goals and ensures proper training and service procedures through designated managers. This individual is expected to base decisions off the Club’s Strategic and Operational plans. Coordinates and functions as a key operating Director and visible amongst members and guest to ensure high level of service and satisfaction. The Director of Clubhouse Operations is similar to an “Assistant General Manager” and will also fulfill the role to the club’s Core Executive Management Team, comprised of the following: General Manager/COO, CFO, Director of Human Resources, Director of Clubhouse Operations.   This is a full time, exempt position that reports directly to the General Manager/COO. This position will supervise the following: Executive Chef, Clubhouse Dining Manager, Men’s Grille Manager, Ranch House/Pool Manager, Ladies and Men’s Locker Room Manager, Valet Manager/Supervisor, Housekeeping Department, Continental Breakfast, Youth Activities Manager, and External Housekeeping and Cleaning Services   Why The Country Club at DC Ranch? The Country Club at DC Ranch is a member-owned, nationally acclaimed private golf and country club poised prominently near the McDowell Mountains that features a championship caliber golf course displaying the design artistry of Tom Lehman and John Fought, a stunning 45,000 square-foot Ranch Hacienda Clubhouse, six tennis courts, pool complex and fully appointed fitness facility. The Country Club at DC Ranch embodies an exclusive desert lifestyle – its vibrancy and warmth welcome members, their family and guests and the Club heralds its Mission Statement, as follows: Through exceptional hospitality, The Country Club at DC Ranch is committed to building tradition and dedicated to being the pre-eminent southwest lifestyle club by creating a legacy of fun, family and friendliness.   Benefits we offer: Health, Vision, Dental insurance (Full-time) Pet insurance, Pet Discount Program (Yes, we care about your fur baby(ies)! AND this is for ALL employees) Discounted Life Time Membership Matching 401k Employee Assistance Program Paid Holidays, Vacation, and Sick Time Employee Retail Discounts Golf Privileges Referral Program Complimentary lunch during shift Employee Scholarship Fund (up to $10,000 for you and your dependents) Growth Opportunities & more!   Qualifications to join our team: • Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred but not required). • Minimum 5-7 years in food & beverage management in an upscale restaurant. • Proven experience in clubhouse, restaurant, or hospitality management with at least 10 years of management experience in a similar or high-end hospitality environment. • Effective project management skills; must be well-versed in how to keep track of deadlines, milestones, and critical paths. • Must remain clam under pressure and maintain expedient execution of events, resolution of conflicts or complaints, while maintaining a leadership position. • Must possess effective problem-solving, verbal, and written communications skills, while demonstrating respect for all team members. • Has strong leadership, organizational, communication and listening skills; is able to absorb a multitude of ideas and filter to the most important and viable options for actions and completion. • Strong Writing, Structure and Grammar Skills. • Ability to multitask and prioritize tasks effectively. • Expert Knowledge of food and beverage operations.   Key Responsibilities: • Provide creative leadership and direction to team leaders and consistently hold team accountable at the highest level. • Develop tactical plans to further provide a personalized member experience with the assistance of all departmental teams under their responsibility. • Responsible for maintaining a high Employee Satisfaction level and responsible for the action plan annual post survey. • Responsible for a tactical “Service Recovery” on which they will be responsible for communicating with the entire team. • Responsible for managing ‘Member Feedback Program’ for the Club departments in order to track Club performance and member feedback.  • Establishes and maintains open and approachable relationship with the membership while being proactive with their needs. The expectation is to address members by name and maintain visibility and a management presence. • Coordinates with the General Manager - COO / CFO / Director of Human Resources as appropriate on clubhouse staff compensation, performance appraisals, disciplinary actions, and other significant personnel actions. • Coordinates closely with Human Resources for new hires, terminations, performance evaluations, and employee relation issues and is responsible for overseeing hiring, training, developing, and evaluating staff. • Places great importance on staff communications and interaction. Conducts weekly operations meetings for all relevant parties and pre and post service meetings, to ensure understanding of the expectations and quality of outcomes for every member experience. • Inspects to ensure that all safety, sanitation, energy management, preventative maintenance, and other standards are consistently met. • Develops operating budget for all food and beverage outlets, housekeeping, youth activities, valet and men’s and ladies locker room; and adheres to budgetary guidelines in management and operation of the Clubhouse, personnel costs, and projections for the operation of all departments under their control, and maintaining a check book system for tracking operating expenses. • Works with Finance and Purchasing departments to ensure the appropriate controls and cost-effective procedures related to purchases, inventories, suppliers, and other necessary expenditures that are in place. • Adheres to budgeted labor standards and reviews daily/weekly to respond to any unforeseen variances. • Keeps the General Manager - COO informed of all significant or potentially significant operating matters, problem areas, achievements, or other matters of importance. • Participates in New Hire Orientation program for Club team members and any other learning and development training as sees fit. • Help plan and approve external and internal marketing and sales promotions activities for all responsible departments. • Collaborate with event organizers and outlet management to determine event requirements, including catering, decorations, AV equipment, and staffing needs. • Responsible for Auditing and Approving Weekly Payroll / Service Charge Distribution. • Oversees updates within Jonas POS from management execution. • Must be Staff Liaison for House Social Advisory Committee. Is responsible for the agenda, the schedule, and the minutes. • Has a fundamental understanding of all facets of a lifestyle club including food and beverage, golf operations, agronomy, facilities, fitness, and tennis, etc. Please apply directing through our website at https://www.ccdcranch.com/public/career-opportunities

Are you known for bringing the warmth of hospitality to every interaction? Are you a detail-oriented professional who excels in managing multiple projects with precision? Do you want to be part of a team that creates a welcoming atmosphere and strives to deliver exceptional hospitality?   The grass IS greener here at The Country Club at DC Ranch!   Executive Administrator and Member Services Coordinator will assist and support General & Administration Senior Level Management with special projects and day to day tasks as required. Anticipates needs of Members and executes all member requests in a timely fashion. Position will be the initial point of contact on the phone, as well as for any members coming into the club lobby. Excellent communication skills and positive attitude. Intimate knowledge of the area and daily activities. Contributes to the creation of a member-first environment while creating a service culture that is second to none.   Why The Country Club at DC Ranch? The Country Club at DC Ranch is a member-owned, nationally acclaimed private golf and country club poised prominently near the McDowell Mountains that features a championship caliber golf course displaying the design artistry of Tom Lehman and John Fought, a stunning 45,000 square-foot Ranch Hacienda Clubhouse, six tennis courts, pool complex and fully appointed fitness facility. The Country Club at DC Ranch embodies an exclusive desert lifestyle – its vibrancy and warmth welcomes members, their family and guests and the Club heralds its Mission Statement, as follows: Through exceptional hospitality, The Country Club at DC Ranch is committed to building tradition and dedicated to being the pre-eminent southwest lifestyle club by creating a legacy of fun, family and friendliness.   Benefits we offer: Health, Vision, Dental insurance (Full-time) Pet insurance, Pet Discount Program (Yes, we care about your fur baby(ies)! AND this is for ALL employees) Discounted Life Time Membership Matching 401k Employee Assistance Program Paid Holidays, Vacation, and Sick Time Employee Retail Discounts Golf Privileges Referral Program Complimentary lunch during shift Employee Scholarship Fund (up to $10,000 for you and your dependents) Growth Opportunities & more!   Qualifications to join our team:   ·         Must have several years’ experience as Executive Admin or similar roles like Concierge, or Member Services Coordinator ·         Polished interpersonal, written and verbal communication skills ·         Superior customer service skills ·         Phone skills ·         Ability to multitask ·         Expert in Microsoft Office, Adobe Illustrator, Publisher, and preferably Canva Key Responsibilities:   ·         Answer the phone within 3 rings with appropriate greeting. ·         Responsible for greeting members and guests with a warm smile, eye contact and friendly greeting offering assistance when entering the Clubhouse or approaching the reception area. ·         Must lead by example, consistently conveying a positive attitude, passion and pride in your work. ·         Approach all encounters with members, guests and fellow employees in a gracious, attentive, courteous and service-oriented manner. ·         Comply at all times with club standards and regulations to encourage safe and efficient Club operations. ·         Maintain a warm and friendly demeanor at all times. ·         Ensure overall member satisfaction. ·         Assist in maintaining communication with all departments of the Club. ·         Maintain knowledge and understanding of each service area. ·         Research and develop new member services and amenities. ·         Scheduling and managing appointments. ·         Arranging Meetings. ·         Take meeting minutes as necessary. ·         Assist in the collecting and distribution of information to all departments. ·         Assist in maintaining the cleanliness and orderliness of the entire Clubhouse facility. ·         Direct guest/member complaints and suggestions to the appropriate department manager. ·         Communicate Club members’ and guests’ requests and concerns to management promptly. ·         Maintain professional relationship with members. ·         Maintain a clean and organized working environment – you are one of the first impressions members will have of the Club. ·         Review Club calendar of events, daily department updates, daily tee sheets, dining reservations, function sheets, DC Daily and hours of operation daily in order to answer questions intelligently and to help direct members. ·         Provides quality service to all members and team members. ·         Produces any needed communications to meet member requests/needs. ·         Assist with registration tables for club events – checking members and guests in and communicate all attendance changes with the manager on duty. ·         Performs other duties as required by G&A Senior Level Management. ·         Assist with Wine Store (communicating with Members on status of wine; procurement). ·         Assist with Menus, Menu Cards and Printing as required.     Schedule ·         Tuesday through Saturday, 8:30am – 5:00pm Please apply directly through our website at https://www.ccdcranch.com/public/career-opportunities

Are you a well-rounded culinary leader with a knack for inspiring and developing your team to achieve culinary excellence?Looking for a culinary leadership role that includes the rare perk of having Christmas off?Do you have what it takes to uphold a legacy of fun, family, friendliness? The grass IS greener here at The Country Club at DC Ranch! Executive Chef is responsible for all food and pastry production for all restaurants, banquet functions, club events and other outlets. The Executive Chef develops menus, food purchase specifications and recipes for all culinary offerings and supervises production and pastry management staff. Creates, implements, and monitors food and labor budget for the department while maintaining the highest professional food quality and sanitation standards. Effectively deals with external and internal customers, some of whom will require high levels of patience, tact, and diplomacy. Uses extensive knowledge of menu development, food and beverage costing, insights into marketing, wage control, knowledge of food products, standard recipes, and proper preparation. Ensures the club buildings and grounds are always neat, clean, and presentable. This is a full time, exempt position that reports directly to our Director of Clubhouse Operations. This position will oversee all culinary staff and stewards. Why The Country Club at DC Ranch?The Country Club at DC Ranch is a member-owned, nationally acclaimed private golf and country club poised prominently near the McDowell Mountains that features a championship caliber golf course displaying the design artistry of Tom Lehman and John Fought, a stunning 45,000 square-foot Ranch Hacienda Clubhouse, six tennis courts, pool complex and fully appointed fitness facility. The Country Club at DC Ranch embodies an exclusive desert lifestyle – its vibrancy and warmth welcome members, their family and guests and the Club heralds its Mission Statement, as follows: Through exceptional hospitality, The Country Club at DC Ranch is committed to building tradition and dedicated to being the pre-eminent southwest lifestyle club by creating a legacy of fun, family and friendliness. Benefits we offer: Health, Vision, Dental insurance (Full-time)Pet insurance, Pet Discount Program (Yes, we care about your fur baby(ies)! AND this is for ALL employees)Discounted Life Time MembershipMatching 401kEmployee Assistance ProgramPaid Holidays, Vacation, and Sick TimeEmployee Retail DiscountsGolf PrivilegesReferral ProgramComplimentary lunch during shiftEmployee Scholarship Fund (up to $10,000 for you and your dependents)Growth Opportunities& more! Qualifications to join our team: • High school diploma required; Culinary degree required; Four-year college degree in related field preferred. • Current Maricopa County food handler’s card required. • Minimum of 12 years in a related field required. • Minimum of eight years in culinary management preferably in a similarly sized or larger club. • Minimum 4 years in a 4 or 5 diamond / stars kitchen preferred. • Ability to supervise a large staff and accomplish goals on a timely basis. • Ability to safely operate complex food preparation machinery. • Strong knowledge of the following:  • English language • Microsoft Word & Excel • Five-star customer services • Casual, Fine Dining, and Banquet Buffet and Plated Services. • Ability to physically self-demonstrate culinary techniques, (knife skills, basic cooking principles, plate presentation, safety & sanitation practices). • Ability to work in confined spaces • Basic mathematical skills necessary to understand recipes, measurements, requisition amounts & portion sizes. • Strong teaching ability required. • Must be able to convey information and ideas clearly, evaluate and select among alternative courses of action quickly and accurately. • Must work well in stressful, high-pressure situations and maintain composure and objectivity under pressure Key Responsibilities: • Hires, trains, and oversees the work of supervisory staff in the food and pastry production department. • Establishes thorough controls to minimize food and supply waste and theft. • Regularly monitors and adjusts operational cost to meet or exceed budgeted requirements. • Listens actively and communicates clearly while interacting with members and customers to promote food products and when directing staff activities. • Analyzes feedback from members, clients and team members; makes judgments and takes action to implement suggestions for improvement. • Maintain capital equipment inventory and track useful life for proper capital budgeting. • Organizes and conducts meetings with the culinary team on a regular basis. • Monitors team performance, product quality and production flow; fosters continuous improvement where necessary and focuses on continuous team development. • Creates and implements new menus and individual menu items for all outlets based on current food trends and regional tastes; Invents menu selections for special banquet themes and parties in accordance with client budgetary guides and expectations. • Audits food storeroom items to maintain consistent quality products and ensure adherence to all health code requirements. • Enforces safety procedures, Serve Safe regulations and cleanliness standards throughout kitchen(s) including walk-ins, reach-in boxes and other operational areas. • Assists Director of Clubhouse Operations in estimating annual food budget as needed and explains monthly budget variances. • Monitors all food outlets during peak periods to oversee production flow and presentation. • Maintains vacation schedule for proper staffing levels. • Reports any equipment in need of repair or replacement to club maintenance department. • Effectively conducts meetings, menu briefings and maintains communication lines between teams. • Plans, manages and delivers on a high-level employee meal program. • Attends and presents at all House - Social Advisory Committee Meetings. Please apply directly through our website at https://www.ccdcranch.com/public/career-opportunities